comfortservice
ITEN
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Software for hospitality

The work of hosting, in order.

We build management software for restaurants, hotels and beach clubs: ready to use or made to measure. Plus the websites that connect to it, online presence and brand. Different products, one foundation.

See the products Let’s talk
one foundation, six products
FloorTables and bookings on the same map
RoomsCheck-in, rates and housekeeping in one calendar
BeachUmbrellas, season passes and the day's takings
One recordEntered once, true everywhere
Who we are

ComfortService designs and builds management software for people who work in hospitality. There is one criterion behind everything we make: bring comfort into the everyday work. Not one more program to learn at night, but a tool that takes friction out of the hours when the place is full.

What we actually do.

Five things, always the same ones, for one industry only.

01Off-the-shelf systemsReady-to-use products for restaurants, hotels and beach clubs: you switch them on and use them as they are.02Bespoke systemsWhen a standard product will not respect the way you work, we build one that does.03Websites and online presenceSites that update themselves from the software: menus, availability and contacts always in step.04Integrations and dataEntered once, valid everywhere: floor, rooms, till and reports all speak the same language.05Training and supportWe stay after launch: training for the team and a person who answers when you need one.
Chapter one · from chaos to structure
Act 01

At eight in the evening nothing is in order.

Orders, phone calls, requests at the counter: they all arrive in the same minute and none of them can wait.

Act 02

Under the noise there is a cadence.

Every venue has its own rhythm. Before writing a line of code we go and watch it, for a whole service.

Act 03

Six people who listen to it.

A small group with skills that fit together: product, infrastructure, interface, sales.

  • Luca BortoliniCEO
  • Filippo ManziniCo-founder · CTO
  • Pietro ComelliCo-founder · Lead Product Engineer
  • Mattia BoschiniCo-founder · DevOps Lead
  • Redi RoshiUX & Communication Manager
  • Alberto AnicelliSales & Business Development
Act 04

Then we give it a structure.

People, data and connections on one foundation. What goes in once is never rewritten somewhere else.

Act 05

The craft stays.
The repetition goes.

The software holds its shape on full evenings too. You go back to the thing people come in for.

The company

A company that builds management software

Custom management software

The sectors we work in

Restaurants, hotels and beach clubs run on different rhythms and break in different ways: a dinner service is nothing like a check-in, and a day on the beach is nothing like either. For each of them we build a general product, ready to use. When that product is not enough, we build one around the way that particular business actually works.

General or made to measure

Our general products are public: anyone can use them as they are. But no two businesses are identical, and some ways of working cannot be squeezed into a standard product. In those cases we build a dedicated version, starting from a request sent through ComfortService.

One foundation

Each product works on its own, but is born on the same base as the others. What goes in once is never rewritten somewhere else: floor, rooms, till and reports read the same record.

The products

Built on the same system.
Usable on their own.

01Public betaComforTablesRestaurant platformThe floor in real time: tables, bookings and walk-ins on a single map, with the kitchen in sync.Learn more
02In developmentComfortRoomsHotel platformA light front desk and floors under control: availability, housekeeping and folios in one place.Learn more
03In developmentComfortBeachBeach club management softwareThe beach as it actually works: umbrella map, daily and season bookings, pricing by row, bar connected to the sand.Learn more
04AvailableComfortDesignWebsites and online presenceThe site the venue is missing: fast, updated from the platform, built to bring in direct bookings.Learn more
05In preparationWorKeyPeople and servicesWhere venues, professionals and suppliers meet: staff, services and partnerships in a single network.Learn more
06AvailableSu misuraBespoke developmentSoftware built around the way you work, for when an off-the-shelf product would ask you to change it.Learn more

One industry, followed closely.

No scattered verticals: everything we do stays inside hospitality.

6ProductsBuilt on one foundation, usable on their own.
3SectorsRestaurants, hotels and beach clubs.
4Places in ItalyMilan, Bologna, Mantua, Pesaro.
100%Developed in-houseOur own code, data in Europe, no resellers.
How we work

A method in four steps,
with no surprises.

No quotes in the dark: we start with half a day beside you, then move in short, testable releases.

01

Listening

We come to you and watch a full service, from opening to close. We understand the flow before writing code.

02

Design

We shape the system around your habits, not the other way round. You see the screens before they exist.

03

Build

Short, testable releases: every two weeks there is something real to try, not a slide.

04

Support

We stay after launch: training for the team, updates, and a person who answers when it matters.

Why ComfortService

One supplier,
who knows your trade.

The criterion

Bring comfort into the everyday work.

Not one more program to learn at night. A tool that takes friction out of the hours when the place is full and there is no time to think about software.

Built for the team

Interfaces you learn in a shift, not in a course. Whoever starts today works tonight.

Secure and reliable

Data in Europe, daily backups, updates released without stopping service.

Smarter operations

Readable numbers every morning: covers, occupancy, margins. Decisions on data, not memory.

The questions we get most often

What is ComfortService?

ComfortService is a company that builds management software for the hospitality sector. We develop software for restaurants, hotels and beach clubs — both as ready-to-use general products and made to measure for a single business — and we build websites integrated with that software, along with online presence and branding work. Everything is built against one test: does it bring comfort to the everyday job?

What is the difference between ComfortService and ComforTables?

ComfortService is the company, ComforTables is one of its products. ComfortService designs and develops the software; ComforTables is the one for restaurants, currently in public beta. In the same way ComfortRooms is the hotel product, ComfortBeach the one for beach clubs, and ComfortDesign the websites and branding service.

Where are you based?

We work from Milan, Bologna, Mantua and Pesaro. Our products are web services, so we support businesses anywhere in Italy without needing to be in the same place; when it helps, though, we come and visit, because watching how a venue actually works is worth more than ten video calls.

Why the name "comfort"?

Because it is the test we use to decide what to build. Software that adds work instead of removing it has failed, however many features it has. When we assess a feature we ask whether it makes the day easier for someone using it mid-service: if the answer is no, we do not build it.

All frequently asked questions

The first conversation is free.

Tell us how you work today. We’ll tell you what can be simplified and what it costs — even if we are not the ones doing it.

Write to us Frequently asked questions
support@comfortables.eu
Let’s talk

The first conversation is free.

Tell us how you work today. We’ll tell you what can be simplified and what it costs — even if we are not the ones doing it.

Where we are
Milano · Bologna · Mantova · Pesaro
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